###################################
  ### Help Center Live Change Log ###
  ###################################

  ### Version 1.2.6 - June 18th, 2004 ###
  - Renamed "CHANGE LOG" to CHANGE_LOG (WebOnce hates "\ ")
  - Added 'Create New Trouble Ticket' for email piping
  - Added recognition of Kmail's reply headers
  - Added Config Option for 'Create New Trouble Ticket' from email piping
  - Added FAQ bugfix
  - Added Job Delete (Thanks GForce!)
  - Added sendsound to chat_process
        and client detection. No More Crashes in *nix!!
  - Added javaapp protocol directory
  - Polling bug fixed (and again!!)
  - Fixed chat_end emailing (Thanks pickle!)
  - Fixed other mailing issues (Thanks Interdit!)
  - Fixed picture bug (Thanks perishabl!)

  ### Version 1.2.5 - May 14th, 2004 ###
  - Polling bug fixed (again!!)
  - Operators cant open Trouble Tickets - bug fixed
  - Add User - broken link corrected
  - Live Help Section - SQL Optimised
  - WinApp Section - SQL Optimised
  - SSL Compatability
  - Show padlock in chat window when in strict SSL mode
  
  ### Version 1.2.4 - March 9th, 2004 ###
  - Polling bug fixed (again)
  - Piping bug fixed
  - Jobs cannot be viewed - bug fixed
  - Trouble Tickets not display as new - bug fixed
  - Other minor bug fixes

  ### Version 1.2.3 - March 7th, 2004 ###
  - Major security hole fixed
  - Polling bug fixed
  - Ability to add users from CP (mod added)
  - WinApp connection files updated for WinApp 1.2.1

  ### Version 1.2.2 - Feb 22, 2004 ###
  - Statistics Fixed (again?)
  - Operator chat stats fixed when using WinApp
  - Destroying sessions fixed
  
  ### Version 1.2.1 - Feb 20, 2004 ###
  - Statistics Fixed
  - Initiate Chats Fixed
  - Compatable with Mac OS X
  
  ### Version 1.2 - Feb 18, 2004 ###
  - Login system uses sessions
  - Skin enginge added
  - Accessability improved - able to enlarge text in chat windows
  - Search features added
  - Jobs added
  - Statistics added
  - User admin
  - Email piping for trouble tickets
  - Transfer files in chat
  - Add files to trouble tickets
  - Ban users
  - Reminders and Notes added
  - Image initiation instead of popup window
  - Only displays a link to FAQs if you have them
  - "You are now chatting with" message now displays in the custom config format
  - Clicking noise reduced in chat window.
  - Icon bug fixed when allocating to departments with special characters
  - Slashes in chats removed
  - Status image changes without the need to refresh
  - "View our forum" option added in chat request window
  - Other minor bug fixes
  
  ### Version 1.1 P1 - December 2, 2003 ###
  - Some language files not made multilingual bug fixed
  - Sending of chat messages when space bar is pressed bug fixed
  - Guest transcript not saving bug fixed
  
  ### Version 1.1 - November 30, 2003 ###
  - Client side language packs
  - Much faster sending of messages in chat window
  - Department not displaying when operator replies to a trouble ticket fixed
  - Stop monitoring traffic when operator is offline and closed their request
    window rather than when their status is offline - allows operator to monitor
    traffic whilst offline and saves bandwidth when all request monitors are closed.
  - Trouble ticket notification with WinApp 1.1
  - New line formatting in trouble tickets added
  - Other minor bug fixes
  
  ### Version 1.0 - November 22, 2003 ###
  Initial release of Help Center Live